Under the new Brexit rules invoices require the customer and suppler EORI number to be able to ship items to the EU which Kashflow does not support.
Kuehne & Nagel, DB Schenker, Davies Turner, UPS, FEDEX, DHL etc etc
All these freight companies have sent out repeated emails to customers over the last week or so advising that unless the Invoice has both the Shipper and Receiver EORI numbers clearly shown for imports/exports to/from UK/Europe, they WILL NOT handle the shipment. Over 90% of Invoices are incorrect and this is why DB Schenker have actually now stopped shipping from EU to UK.
This information has come directly from the shippers , and is causing catastrophic consequences to clients and needs addressing immediately. We have already lost 2 Kashflow clients who have gone back to SAGE so that they can be compliant and still continue to trade!