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Sort out the Bank Import

Please sort out the bank import - use your contractual relationship with the developers to get this resolved.

Every couple of days (or even less) I have to re-authorise the link to my bank account (Santander) - even though the Consent management page shows it was granted on 9th December and expires 18th March 2020.

This was one of the reasons I went with Kashflow initially - they did not use this appalling third party import routine for PayPal imports (for example) which was used by other larger accounting packages.  I had tried it and it had similar issues then (2017) !

At the moment the bank import and PayPal imports are just frustrating.

  • Rich Mellor
  • Dec 20 2019
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  • Rich Mellor commented
    1 May, 2020 10:53am

    This is still an issue.

    This morning I was asked twice (within 30 minutes) to re-authorise the bank import.

    4 Months after I reported this and it is still a royal pain in the a*se

  • Brian Gumbley commented
    6 Mar, 2020 04:10pm

    This single item is why we are seriously looking at Xero. It’s been killing our practice for months.

  • Rich Mellor commented
    1 Jan, 2020 04:17pm

    This is now worse - I activated the link to my Santander account this morning, then by this afternoon, it gave a 403 error and needed re-activating..