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Enable me to deal with bulk payments of sales invoices easily

We have one customer who regularly makes one payment covering upto 200 invoices, with the new platform this involves loading the invoices 10 at a time (starting with the newest , the ones least likely to be paid, and concluding with oldest - and for some reason the loading 10 at a time didn't seem particularly easy . So some time later you've loaded 500 invoices, say , and allocated none . This was so clumsy we have gone back to the original platform
  • Guest
  • Jan 10 2017
  • Acknowledged
  • Jan 10, 2017

    Admin response

    Have you tried using Bank Feeds for this? You can take the transaction when it comes in and create or assign that payment to multiple invoices in one go? Alternatively, have you tried using one of our add-ons to complete this? Something like Em-Cys for example?
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  • Guest commented
    January 10, 2017 09:28

    Payments are to factors so I guess Bank feeds not an option - anyway MD not happy about access involved with bank feeds. Em - cys might be possible but requires changes in either the way our customer or factor handles payments . I don't have much of a problem ticking them off on the old platform - can't really see why the new has to make it difficult. Frankly starting with the newest invoices so that you have to work through to the oldest is just obtuse. I should also point out that those of us using the original platform for whatever reason are far less likely to vote etc on your Canvass pages or even look since all the suggestions are directed at the new platform.

  • Guest commented
    January 10, 2017 09:28

    I appreciate why you feel that way. All feature updates and improvements will always go into the new application now due to us having much more freedom and capability with the new API that has been built. Originally we planned to phase out the old application but we continue to provide it as many people such as yourself are used to its interface and functionality. We can certainly take a look at how the new application handles bulk payments and the reconciliation of invoices and see if there is scope for a change,

  • Guest commented
    January 10, 2017 09:28

    Good idea mate
    It's a no brain request

  • Guest commented
    January 10, 2017 09:28

    I need it