I have some clients with 100's of outstanding invoices. Obviously they pay the oldest invoices first. With the new GUI, to get to the oldest invoices, I have to hit "Load more" about a trillion times to get to the oldest invoice. Can I ask you to load them oldest first rather than newest first? Or allow us to look at up to 100 at a time like we do for invoices or quotes?
New Batch Payment is now a disaster! I regularly have to post batch receipts of over 100 invoices and whilst the 100 invoice limit is a pain, it is nowhere near as bad as the fact that the customer search is now 5 tabs away from the tick box to select the invoice. Whereas it used to be easy to use the keyboard to quickly select multiple invoices from multiple customers it now takes more than twice as long. Even worse, if you accidentally click on the customer name (easy to do), you lose the entire batch and have to start over again! This morning I have wasted around 2 hours on this. Unless Kashflow fix this quickly I will be moving 5 companies to another system.
Why, new batch payment system looks awful, just want to scroll down with oldest at the top, why we have to go sideways now, counter intuitive and a retrograde step in my book!
As it was was fine, if it only ordered from oldest first, then click more until you finished, you would have to open all more tabs to get to oldest under old system.
I know all change takes adapting to but gut feeling is gonna hate this one
I am sure we would all live with a slightly slower "system performance" to get this sorted. After all, the old UI used to cope with it perfectly well (in fact, better) and this UI is supposed to be an "improvement".
The original post can be dealt with by sorting the purchases into date order (oldest first) on the "PURCHASES" page - Batch Payment mirrors the order of the Purchases page.
However having to hit "more" to show all the unpaid invoices is, from a users point of view, pointless and frustrating. If you're doing a bulk payment, the whole point is for ALL the unpaid invoices to be available for assignment.
I too have several clients (in the MOT/Repairs & catering trades) who routinely receive several invoices per day from the same supplier and so limiting the Batch Payment to 100 invoices is ridiculous.
It seems to be a case of developers and authors not really understanding how the program they are writing should actually be designed for the end users everyday use. This is why I have some clients still on the old UI as in many ways it is still superior.
One other thing, I regularly get more than 100 invoices paid at a time. The bulk invoice allocation is set for a max of 100 invoices. Is this just a number put in by you or actually a system limit? If just a random number, please change it to 150 or 200 or 1000.
Thanks
This is a limit put in place due to system performance, if we were to extend this we cut jeopardise the performance of the system with increased loading times etc. We can certainly look into the effects of a slightly raised limit, but I cant promise anything
It is very frustrating that when doing a batch payment only a few of the outstanding invoices are shown and I have to keep on hitting "Load More" to see all outstanding invoices.
It is surely common sense that when doing a batch payment, the whole idea is that all outstanding invoices are shown all at once so that they can be selected. Otherwise what's the point of doing a batch entry.
Sorry guys, but I have to concur with a need to be able to reverse the order.
Perhaps the solution is to display the rows in descending order to cover the people who need to pay invoices in reverse on first load but then present a button to reverse the order?
I am a small trader with lots of invoices to go through... it is extremely frustrating to have to hit load more numerous times - for every supplier...
Excellent, that is a start, I think that will cover my current needs
New Batch Payment is now a disaster! I regularly have to post batch receipts of over 100 invoices and whilst the 100 invoice limit is a pain, it is nowhere near as bad as the fact that the customer search is now 5 tabs away from the tick box to select the invoice. Whereas it used to be easy to use the keyboard to quickly select multiple invoices from multiple customers it now takes more than twice as long. Even worse, if you accidentally click on the customer name (easy to do), you lose the entire batch and have to start over again! This morning I have wasted around 2 hours on this. Unless Kashflow fix this quickly I will be moving 5 companies to another system.
Why, new batch payment system looks awful, just want to scroll down with oldest at the top, why we have to go sideways now, counter intuitive and a retrograde step in my book!
As it was was fine, if it only ordered from oldest first, then click more until you finished, you would have to open all more tabs to get to oldest under old system.
I know all change takes adapting to but gut feeling is gonna hate this one
I am sure we would all live with a slightly slower "system performance" to get this sorted. After all, the old UI used to cope with it perfectly well (in fact, better) and this UI is supposed to be an "improvement".
The original post can be dealt with by sorting the purchases into date order (oldest first) on the "PURCHASES" page - Batch Payment mirrors the order of the Purchases page.
However having to hit "more" to show all the unpaid invoices is, from a users point of view, pointless and frustrating. If you're doing a bulk payment, the whole point is for ALL the unpaid invoices to be available for assignment.
I too have several clients (in the MOT/Repairs & catering trades) who routinely receive several invoices per day from the same supplier and so limiting the Batch Payment to 100 invoices is ridiculous.
It seems to be a case of developers and authors not really understanding how the program they are writing should actually be designed for the end users everyday use. This is why I have some clients still on the old UI as in many ways it is still superior.
One other thing, I regularly get more than 100 invoices paid at a time. The bulk invoice allocation is set for a max of 100 invoices. Is this just a number put in by you or actually a system limit? If just a random number, please change it to 150 or 200 or 1000.
Thanks
This is a limit put in place due to system performance, if we were to extend this we cut jeopardise the performance of the system with increased loading times etc. We can certainly look into the effects of a slightly raised limit, but I cant promise anything
It is very frustrating that when doing a batch payment only a few of the outstanding invoices are shown and I have to keep on hitting "Load More" to see all outstanding invoices.
It is surely common sense that when doing a batch payment, the whole idea is that all outstanding invoices are shown all at once so that they can be selected. Otherwise what's the point of doing a batch entry.
Sorry guys, but I have to concur with a need to be able to reverse the order.
Perhaps the solution is to display the rows in descending order to cover the people who need to pay invoices in reverse on first load but then present a button to reverse the order?
I am a small trader with lots of invoices to go through... it is extremely frustrating to have to hit load more numerous times - for every supplier...