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KashFlow Payroll

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Could you create a function so users can sign up for alerts to let them know when maintenance is scheduled?

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Guest almost 4 years ago in KashFlow Payroll 5 Acknowledged

Easily correct incorrect leaver submitted data

After having closed the payroll, I realised this month that I had marked the wrong employee as a leaver. This can be easily done if you are toggling between different modules in Kashflow and do not check you are inputting the information in the co...
Hayley Franco almost 4 years ago in KashFlow Payroll 1 Acknowledged

Amend Statement Layout

It would be nice to be able to personalise Statements more for example: Add bacs details Have an overdue note next to any outstanding invoices At the bottom have a due: current, 30+ days, 60+ days so the customer can see a break down of the total ...
Guest almost 4 years ago in KashFlow Payroll 1 Acknowledged

Implementation of 2 Factor Authentication for logging in to view payslips

I spoke with Anneli on the support chat today and was told that currently 2FA is not an option when logging into Kashflow to see my payslips. Anneli also mentioned that this is currently not even on the development roadmap. In the current climate ...
Guest about 4 years ago in KashFlow Payroll 8 Acknowledged

Only having to rewind individual employees instead of an entire payroll or backing up existing data

I would like to provide some feedback on the system. It seems crazy to me that if I identify an issue that goes back to April I would have to effectively restore all periods back to that point and lose all of the data entered. This means to then c...
Guest about 4 years ago in KashFlow Payroll 1 Acknowledged

Add output files for other pension funds or allow creation of customised output file

Currently there is not an option for a pension output file for Aviva, even though this appears in related sortware (Iris Earnie). It would be useful more formats could be added or alternatively allow the user to create a customised output file as ...
Guest about 4 years ago in KashFlow Payroll 1 Acknowledged

How about customer support service. You love your credibility

It's my last time whem I am going to use your this soft. The worce customer support service ever. I just need to send docs to HMRC I have paid but my accout is not activated. No one is answering the phoners, no phones provided for business account...
Guest about 4 years ago in KashFlow Payroll 1 Acknowledged

PROCESSING SICKPAY WHEN AN EMPLOYEE’S SICK PAY CHANGES WITHIN THE MONTH

I had an employee who was on long term sickness earlier this year. She is entitled to 13 weeks of contractual sick pay which also includes SSP, and then after 13 weeks she falls back onto SSP only. Your system did not like this and your support te...
Sue Carr about 4 years ago in KashFlow Payroll 1 Acknowledged

PAYSLIP CUSTOMISATION ( NOT JUST ADDING A LOGO WHICH I CAN SEE IS AVAILABLE)

This message has been on our payroll since we staarted using it in May 2019: Additional Payslip Customisation options coming soon The items on the payslip ( rather like the payslip crosstab excel sheet) does not all make sense and caused an issue ...
Sue Carr about 4 years ago in KashFlow Payroll 1 Acknowledged

P32 v HMRC

For a while I have been trying to reconcile the deductions as per Kashflow with those stated on HMRC website and have found myself unable to do this. Will kindly looked at Sep 20’s P32 figures and confirmed that they are correct within the Kashflo...
Sue Carr about 4 years ago in KashFlow Payroll 1 Acknowledged