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PROCESSING SICKPAY WHEN AN EMPLOYEE’S SICK PAY CHANGES WITHIN THE MONTH

I had an employee who was on long term sickness earlier this year. She is entitled to 13 weeks of contractual sick pay which also includes SSP, and then after 13 weeks she falls back onto SSP only. Your system did not like this and your support team gave me a work around for me to be able to process her payslip, but it was not entirely accurate. I think I had to tell the system that she got only 1 type of sick pay within the month. I think we should be able to be more accurate that that.

  • Sue Carr
  • Oct 28 2020
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  • Admin
    Leanne Oxley-Hold commented
    26 May, 2021 07:50am

    Hi Sue


    Thank You for your feedback on this. I have added this into our backlog to be reviewed and will update you in due course of the outcome


    Regards


    Leanne