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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit KFP-I-24 Answer calls rather than try and solve them through email.

MUCH BETTER SUPPORT NEEDED Merged

It should be possible to call up and get immediate on the phone support, I am new to Kashlow and was given the impression that on the phone support was available, to be honest I am very disappointed and getting stressed out by the difficulties i encounter using it and having to wait for an email answer which is insufficient.

  • Guest
  • Jul 18 2017
  • Acknowledged
  • Bev Oldfield commented
    2 Oct 09:11am

    I too think this should be the case. I was initially led to believe this
    would be available.

    ---
    Kind regards
    Bev

    Bev Oldfield
    Director
    Heron Constructive Solutions LTD

    Liverpool Office: 0151 475 1217
    Mobile: 07859 855 528

    Cheshire Office: 01928 333212

    Company Number: 09276951
    VAT Registration Number: 252 2959 94

  • Peter Doble commented
    10 Jan, 2018 08:16pm

    Yes, I was also under the same impression....

  • Trevor Pace commented
    5 Jan, 2018 04:45pm

    Yeah, I too was under the same impression.

  • +2