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Delivery receipts on emailed invoices

A delivery email receipt would be useful to prove that emailed invoices have actually been received so there can be no dispute.

  • Guest
  • Apr 11 2018
  • Will not implement
  • Attach files
  • Guest commented
    3 Jul, 2018 07:28am

    Hi Natasha,

    SMTP only deals with emails that could be rejected by a recipients
    server for some technical reason. It doesn't address emails that may
    have been received correctly and maybe routed to Junk (frequent
    occurrence now with ever changing and more capable SPAM filters), or
    just plain not read. Where invoices and payment follow up it is
    important that business can prove an email was not only delivered but
    opened. Of course a recipient can choose not to respond to a read
    receipt request, but why should they?

    Kind Regards
    Dave Stanton
    Venture Precision Engineering Ltd
    T: 01273 495950
    F: 01273 495951

  • Natasha Chryssafi commented
    2 Jul, 2018 03:00pm

    Hi, using the SMTP details feature may be an alternative solution for you.  This will allow you to see which emails have been sent, and you would receive any undelivered email notices direct.

  • Guest commented
    18 May, 2018 12:52pm

    This is important and should be implemented. Too many Suppliers / Customers hide behind I didn't get your email.

  • Guest commented
    26 Apr, 2018 10:06am

    This is disappointing to see this will not be implemented. Would have thought this a must these days......