It was suggested that this was a good idea by support and that I add it to Canvas.
With the current system, Kashflow sends the customer an email out with a PDF attached. The problem with this is that due to the nature of antiquated email there is no way of knowing if the customer has received the email. They may have done, but still say they haven't and there is no way to know if that's true.
Likewise with a PDF, there is no feedback as to whether the customer has looked at it.
I have had too many customers who say they have not received invoices - yet I can't prove they have.
It would be a great addition if an Email could be sent from Kashflow to the customer, with a link to view their invoice online - the crucial part being that Kashflow notifies when the invoice has been clicked on/viewed by the customer.
Plus remove the PDF copy, so that the link has to be clicked on.
I understand other software packages offer this feature.