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Gocardless Integration Options

It would be great if there was a little more control over the GoCardless API integration. Currently when a payment is taken from Kashflow an email gets sent to them from GoCardless which does not provide an adequate description of that particular transaction.

I believe the "description" in the GoCardless email is populated by the description that was initially populated when the mandate was setup rather than the description of the specific payment. As a result the customer has no idea specifically what they are paying for that particular transaction.
  • Matthew Akle
  • Jan 10 2017
  • Acknowledged
  • Jan 10, 2017

    Admin Response

    Hi Matthew, We have had a lot of requests for deeper integration with Gocardless and a lot more control over the information that is passed between the two parties and how it is displayed. As a results, we have now begun discussions with Gocardless to strengthen our relationship through our new 'Top 5 Apps' scheme that aims to give users much deeper integration with our most popular apps. We are doing a lot of work leading up to our summer release and you should see some results in a couple of months time.
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