Currently, customer statements do not show the payment due date for each invoice listed. They only show the invoice date. Customers may assume payment dates are 30 days from the invoice date shown on the statement. For us, and many other businesse...
It would be great if I could tick a box or add an invoice to a watch list which would email me a notification when it has been paid by card. At the moment I have to keep checking the invoices manually to see if they have been paid.
Traffic light system for customers and their payment behaviour
Green for customers that regularly pay on time. Amber for occasional late payers. Red for prolific late payers. This would help a lot with identifying customers who we need to chase for payment or move to proforma.
We will need to take and make payments through Ebay Direct soon. We can not at the moment convert payments into invoices on the system (as you can with paypal, have been told this by your support team) We will have no choice soon but to change to ...
The standard rate for mileage allowance is 45p per mile, but it is possible to claim an additional 5p per mile for each qualifying passenger. The feature update here is to not only be able to add a different rate, but multiple rates for different ...
Have the ability to refund customers directly from Iris Pay when they have used that method to pay originally
There is no option in Iris Pay to actually refund customers only to RECORD the refund. If customers are using this portal to pay invoices vis credit/debit cards, there should be the option to be able to refund via the same means.
Option to add our company bank details to customer statements
Some customers find it easier to pay us from information on their account statement. Would be helpful to be able to add this facility to our statement in addition to invoices.
With the new Iris Pay and DD I would like to move my customers from Go Cardless to IRIS pay but there is no facility to do this. So I have to go through the painful process of getting all my customers to sign a new DD mandate. Surly there must be ...
Allow batch payments of more than 100 purchase invoices
We have a supplier that we have a few hundred purchase invoices from each month but when I try to match the payment on my bank feed or to do a batch payment, the system won't allow more than 100 invoices per batch payment - this is really frustrat...
Bulk "settle purchase" of large number of payments for foreign invoices
Each year I have a large number of invoices from foreign companies in foreign invoices, which I pay. Thiis leaves me with either an "overpayment" or "Part Paid" against each invoice. This could be up to 600 iinvoices in a year. I need a way to BUL...