Help us improve

Even after 6 attempts you are still not providing support on the VAT MTD issue your system has.

We keep getting this error message:


You are not authorised to submit VAT returns through MTD for the given VAT registration number. Please check your VAT registration number in VAT settings or Connect to HMRC using valid Government Gateway credentials.

the VAT number is correct and we are successfully connected to HMRC. your support would be great as we have a VAT return to submit but no help from you.

  • Guest
  • Apr 30 2019
  • Acknowledged