Help us improve

Add Additional user access rights - permit more than one user as Master Admin to add additional users

As an accountancy practice we create  KashFlow accounts for our customers via KashFlow connect, and as such have Master Admin rights. 

The issue is that we become the only user with  admin rights  able to add additional users rather than the client. This is because there is only 1 Master admin per account, and only the Master Admin is  permitted to  add additional users.  None of the other options confer rights to create  new users. 


When the uptake of Kashflow by our clients really takes off , I am not looking forward to being a system admin  adding  New starters,  removing leavers and changing access right.

To be fair I haven't tried deleting the master admin user to try to assign it to someone else, but should  it  not work I don't want to create a problem with a live client  clients Kashflow.. Call me  a coward if you wish .... I call it prudent!


  • Alison Watson
  • Apr 18 2019
  • Acknowledged
  • Attach files