When a sales invoice is raised, if the VAT element is 0% or N/A (for instance for an EU customer) the totals section of the invoice sent to customers does not show this. Instead it removes it completely so instead of reading NETT (or cost), VAT and TOTAL (as it does when an invoice includes a VAT amount) it just shows NETT (or cost) and TOTAL. We have had an issue with an EU customer claiming that this is incorrect - because we show a VAT reg no. on the invoice we must show the VAT amount as 0.00 to prove VAT has not been added. Please could this be reviewed and if possible amended.