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Pay Online Button Improvements

The pay online functionality is great. However this should be configurable on a per invoice and per customer basis, not just a system-wide setting.

This enables us to ask the customer in advance how they would like to pay and make an invoice up based on that (so we can add card fees etc if necessary). Customers do not always want to pay the same way, so it makes sense to have this as an option.

Also, it should offer multiple payment methods not just one - some people LOVE paypal, others HATE it. So just offering paypal, or just offering stripe etc is not a good way to do it.

As an overall comment, I think any feature you implement on KashFlow should have redunancy so it can be overrided at any point. So having a system wide setting is fine, but it makes sense to be able to override these settings on a per customer/supplier or per invoice/purchase basis.

  • Guest
  • Jan 10 2017
  • Acknowledged
  • Jan 10, 2017

    Admin response

    Hi Aaron, This has been raised before by a number of users who wished to have various methods of online payment set up and not be restrained to just one. Its certainly something we need to look at and we will be reviewing this shortly. On the subject of overriding features, this is something that is very much present in our accountants platform, KashFlow Connect that allows users to refine functionality for clients. From and end user point of view, we have a lot of options in the system for turning off certain settings etc and aren't looking to alter this at the moment until additional functionality has been delivered.
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  • Guest commented
    10 Jan, 2017 09:19am

    So you are going to make the invoice payment feature configurable on a per customer and per invoice basis?

    I don't understand why you add features, but restrict them the be configured in only one way. You should make all options configurable on a global, per customer/supplier and per invoice/purchase basis. It makes no sense to have it any other way

  • Andy commented
    10 Jan, 2017 09:19am

    Similarly. I have some customers with GoCardless mandates set up for regular repeat invoices.
    I have a Paypal button for invoices sent out by email.
    Could you combine the two so that clients with GoCardless accounts can pay for ad-hoc services with GoCardless but still leave the Paypal button for those who want to pay by credit card?

  • +5