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Status New
Categories Other
Created by Guest
Created on Aug 4, 2026

Put clear information on password change screen

When attempting to login to Kashflow Accounting, I was informed that my password had expired. After entering my email address I was sent a link to a password change screen. There were some rules outlined but whatever I tried was rejected with a pop-up telling me my password was too weak, even when it showed as Strong above. Via the chat facility I was informed of the actual rules for new passwords which were far stricter than the rules shown on the screen. Even what I was sent in the chat was incorrect as the '(' character was rejected as well. Please fix this by putting the correct rules on the screen and explaining why the new password was rejected. Very frustrating!

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