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Status New
Product IRIS KashFlow
Categories Customers
Created by Simon Grant
Created on Jul 14, 2020

Utilise credit notes on later invoices

I have a credit note on a customer file which I wanted to use against an invoice dated later than the credit note. However, Kashflow does not allow this. It is not unlikely that a credit would be raised for a customer to use against future invoices, for example, like a coupon or voucher. Please could you enable this....

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  • Anna Hales
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    Aug 17, 2020

    There is a work around for this. You could do this as a bulk payment for zero value, to allocate the credit note against the later invoice.