I have been a Kashflow partner for ten years now & for the first time, I am now having clients moving away from Kashflow to Xero, Freeagent, etc. In the last fortnight I've had 9% of my kashflow clients tell me they will not be renewing with Kashflow. The main reasons being that Kashflow does not connect with many apps that they use & that the other fact that the bank feeds is dreadful. One client says all the other platforms are moving forwards & yet, Kashflow hasn't progressed at all in the last three years, they've seen nothing invested in keeping up to date. They also mentioned that even though Kashflow is cheaper, they save more time having a system that connects seamlessly to their bank & other apps that they use. Another client can't connect Kashflow to it's website which generates sale invoices, there is no way to upload those sales invoices directly into Kashflow. All of these clients have used Kashflow for eight or nine years and therefore have seen how Kashflow progressed. Unfortunately, unless Kashflow keeps up with the competition, I can see more & more clients leaving. I have been a champion for Kashflow for a decade & now I'm finding it hard to convince new clients to use it. Kashflow needs to improve quickly or else it will fade away, The days of the Sage monopoly have long gone, the competition is fierce & if you don't keep up, you're out.
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In the end I did vote for it. The Client definitely prefers KashFlow to Xero, but then I am making it easy for her because I have discovered she was under claiming about £1k in VAT each quarter as the Xero app imports, was not recording her VAT since BREXIT correctly and she or her previous Accountant did not know how to correct it. It paid for my extra fees for the extra work I have to do! Now to go back 2 years to see how much extra underclaimed VAT I can find....
I was going to vote for this, but I have discovered the "Zapier Settings" in the "Apps" section of the online version of Kashflow. I have just moved a client away from XERO as it's a mess. The clients previous accountant had not reconciled Xero bank accounts properly for more than 2 years and was getting further and further wrong each month. I am rebuilding the accounts from last year and having no issues in reconciling the bank via imports. The client finds it easier to use than Xero. Once I have brought the accounts up to date, I shall take a look at integrating via Zapier