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Fix attachment indication icon not showing

I often upload a receipt to Dropbox straight from my iPhone camera. Knowing the purchase number I just create a new folder on Dropbox and upload the file there. The list of purchases usually indicates that there is an attachment (a paperclip icon by the purchase number). For receipts uploaded to Dropbox the paperclip never appears even though when I go to the purchase it's listed in the Files tab. It would be nice if all attachments were indicated by the paperclip.
  • Guest
  • Jan 10 2017
  • Acknowledged
  • Jan 10, 2017

    Admin response

    Hi Jakub, Thank you for raising this. We will take a look into why this isn't happening, have you contacted support regarding this? Thanks,
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  • Andy commented
    June 21, 2018 13:34

    I was told this is not supported anymore. It is time consuming as Jakub says. I add a file to dropbox...then have to go into Kashflow to add the same file from my local dropbox folder. Surely this can be "fixed"?

  • Guest commented
    March 17, 2017 13:21

    Hi,

    I can't see the paperclip icon at all when trying to email invoices to customers. I am required to attach back up pdf to invoices so I must send 2 emails to customers. Is there some setting that should be enabled?

     

     

    thanks