I understand and appreciate that most of the Kasflow users are not interested in fine tuning the HTML and CSS content of their email messages, and the quite basic visual editor for email templates is good enough for general use.
I also know that is possible to press an icon and go to a deeper level to edit the HTML code directly.
However, the standard behaviour of the applet when switching back to visual mode is to strip away, reformat and modify any HTML entered in the code editor, if it doesn't fit in the very limited set that's available in WYSIWYG mode.
If we enter HTML or CSS code in the code editor and save without switching back to the visual editor the code is saved as per our format. This means that Kashflow can save and make use of our custom code without a problem.
If we reopen the email template, when the code is reloaded in the visual editor, some of the HTML we wrote is stripped and / or modified to fit in the limited set the applet offers.
Can we please, please, please make this editor either:
- replaceable with a bare text editor where we enter HTML and CSS code that will be saved without being modified in any way, shape or form;
- remember / set up a parameter to decide which default mode the templates are open in the applet (visual or code) hoping that opening them directly in text/code mode won't tamper with the HTML;
- make the applet NOT to tamper with HTML and render what it can without altering the code when opened in visual mode.
This problem is seriously affecting the usability of your service and causing a lot of delays when we need to review our email templates.
Again, please consider leaving those that have enough knowledge to decide what should be the HTML code beyond their email templates.