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Be able to download ALL reports, especially the EC sales list

Be able to download ALL reports, especially the EC sales list, at the moment some reports can only be generated (like the EC Sales Lists) and when you then need to bulk upload then to HMRC you CAN'T!!

What a very poor design and should be an easy fix, if you can be bothered.
  • Sam Levett
  • Jan 10 2017
  • Already exists
  • Jan 10, 2017

    Admin Response

    Hi Sam, You use the EC Sales list as your example, this is a report that is created in a PDF purposefully so as it cannot be edited. This is the reason that it is not saved into an excel file to be exported, however by clicking print you can then save it to your computer to upload or do what you would like with
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  • KashFlow Product Manager commented
    January 10, 2017 09:24

    Hi Sam,

    An EC sales list should not be edited once the report is created, any changes should be made within the individual record in the software, hence why this particular report does not generate in a CSV file. You can generate a PDF copy of this report that can then be uploaded to the HMRC.

    If I have completely missed the issue here then please provide some more detail for us, we will always try and find the best possible way to remedy a lack of functionality in the system.

    Your suggestion was marked as resolved because you had asked for the ability to generate and download an EC sales list, which is something that you can do in KashFlow and the method was provided to you within the response.

    Thanks,

    Tom

  • Sam commented
    January 10, 2017 09:24

    What a waste of time that is, this is not a word application it's a numbers application and should be treated as such!

    I will be writing reviews on Kashflow to represent the lack of care for customers actual needs and the awful brush of from all support channels.

    If you call the "resolved" then your a bit on the simple side, I now recommend you get a dictionary and look up the meaning of the work resolved and then correct this part of your system to be accurate "ignored" or "not at all interested in helping" would be more appropriate