This speaks for itself. We live in a service orientated world and hiding behind a web site is not great customer service. Your support system works but there are often times when it's very frustrating and a conversation would resolve an issue much faster. But you know this already. I know it's a cost but I would be happy to pay for it. Paul.
Hi Paul,
We have just introduced telephone support for our gold partners, this will be rolled out for the entire user base within 3 months.
Watch this space!
Guest
