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'Aged' customer statements

Customer statements should have the debts 'aged' i.e.30/60/90 days as per Sage-style
  • SteveB
  • Jan 10 2017
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  • Admin
    Natasha Chryssafi commented
    January 23, 2017 17:20

    Hi Steve

    Thanks for the suggestion.  The "Print/Email Statements" functionality is to deliver the statements to your customers, we believe this doesn't need to be done in an aged order.  If you'd like to view your customers and their aged debts, you can do so from the main Customer area by clicking the Outstanding Balance column heading - this will order the balances.

    You can also use the Aged Debtors/Creditors report to view this information.

    Thanks

    Natasha

    Product Manager

  • SteveB commented
    January 23, 2017 17:42

    Hi Natasha

    The thinking was that the customer's attention is drawn to the outstanding oldest items - terms may be acceptable at 30, or perhaps 60 days, but rarely 90, so the embarrassment would prompt payment.

  • Admin
    Natasha Chryssafi commented
    January 24, 2017 10:59

    Hi Steve

    The statements are currently ordered with the longest outstanding line at the top.  Are you able to explain further for me please?

    Thanks

    Natasha

  • SteveB commented
    January 24, 2017 17:52

    True its sorted by date in ascending order, but many companies look to a 30/60/90 categorisation for both paying (e.g. payment terms would be 60 days) and also gauging customer debt levels (the 'debtor-days') metric. An invoice list doesn't provide this additional information without a further manual & time-consuming date calculation.

    There is already the style of report available in the 'Aged debtors' - it just needs this applying to the statement.

    HTH

  • Mark Dodd commented
    August 29, 2017 13:55

    This is a normal business practice to have aged debt on 30/60/90 overdue. This feature not being here is one reason I recently recommended to a friend in business NOT to get Kashflow. Sorry but this is really rather basic stuff for an accounting package!

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