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Customers

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Customer transactions date range

I think the from/to dates on the customer transaction enquiries screen should not be static. Any new invoices posted do not show on the customer page unless you change the dates that the on screen view shows. This means changing the date range eve...
CEO almost 6 years ago in IRIS KashFlow / Customers 1 Planned

Reports

Since your last update it no longer retains last view on customer transactions... so now have to select view all, invoices, 100 items... EVERY time I select a customer. Thanks for adding a million unnecessary click per day. It worked fine before.
George Ross almost 3 years ago in IRIS KashFlow / Customers 0 New

New Customers can input their details into your system before you invoice them

This would be useful for customers to fill out a type of 'contact form' as inputting manual data is very time consuming for a small business when we don't have the resources to hire someone to do this for us. It saves time with mistakes and it wou...
Guest almost 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Feature to combine duplicate accounts to one account if all have the same email address

It would be great for a feature to combine accounts so we don’t have duplicate accounts being created for the same customer with the same email address. Please can you add this? EKM just created one and it works instantly combining all the custome...
Guest almost 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Sub Customer Accounts

Have a main customer set up and be able to add sub-customers under the main customer, so that customers that are part of a group but make one payment, all the invoices that relate to this group can we seen together.
Guest about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Send bulk emails to customers from within Kashflow

We are finding it time consuming having to click on individual customers to send a group notification eg a price increase etc. Being able to select all or a large selection of customers at once, then send one email to them would save us so much ti...
lisa bartup about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

export customer details as vcards

On kashflow you used to be able to export customers details as vcards and i have been informed via support that this feature has been removed as it was not very popular. I would like it to be reinstated as it is very useful feature.
Daniel Plummer about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Credit Control for Individual Customers

It would be useful to be able to select automated credit control for specific customers. At the moment it's either all the customers or none.
Andrea Hall about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Email addresses for non primary contacts are not searchable

Email addresses for non primary contacts are not searchable - i.e. the search comes back with no results many thanks
Guest over 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Monthly Summary on Customer Statements

It would be really useful for the system to breakdown amounts owed by month and show overdue amounts on customer statements.
A Heald over 6 years ago in IRIS KashFlow / Customers 0 Acknowledged