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when adding new features, for existing customers change the message from "Let's make the most of your trial" (when I have had a subscription for several years now) to something like "Some great new features have been added. Let's make the most of them."

This saves customer and help desk time. By sending out the same messages to customers who are on a trial subscription and customers who already subscribe, then the customers who already subscribe are liable to contact the helpdesk to ask "has some...
Guest 7 months ago in IRIS KashFlow / Dashboard 1 New

Manage payments

We will need to take and make payments through Ebay Direct soon. We can not at the moment convert payments into invoices on the system (as you can with paypal, have been told this by your support team) We will have no choice soon but to change to ...
Guest almost 5 years ago in IRIS KashFlow / Payments 7 New

A REPORT ON ZERO TRANSACTIONS ON PROJECTS

I AM TRYING TO SET UP 2 DEPARTMENTS WITHIN THE COMPANY AND NEED TO ANALYSE PROFITABILITY.WHAT I NEED TO SEE IS WHAT TRANSACTIONS HAVE BEEN MISSED.
Guest 4 months ago in IRIS KashFlow / Reports 0 New

option to save text added to individual emails

From time to time it is necessary to add extra information to an individual email (Invoice or Statement) however one cannot recall the information, once it has been sent. A tick box to automatically add the extra detail to Notes would save me havi...
Guest 4 months ago in IRIS KashFlow / Invoicing & Quotes 0 New

Display separate billing and delivery addresses on invoices

Professional looking invoices and packing slips should be a high priority for any business, the current method involves some coding which isn't ideal for many users and ultimately still has issues which Kashflow support have been unable to resolve...
Guest 4 months ago in IRIS KashFlow / Invoicing & Quotes 0 New

Multi currency expenses

I buy products in Europe and the UK. I would like an option to enter a € and £ expense into KF
Guest 4 months ago in IRIS KashFlow / Suppliers 0 New

Paypal Imports - Assign payments

At the moment, when importing PayPal transactions you can create new invoices or assign payments received to existing invoices. However, when dealing with payments made by PayPal you can ONLY create new purchase invoices. You need to be able to as...
Rich Mellor 8 months ago in IRIS KashFlow / Purchases 1 New

Fix the broken Bank Reconciliation resulting from the new UI implementation

The new UI for bank reconciliation had resulted in the process taking twice as long as under the old UI The old UI would automatically save the items markd as reconcilled so I could return later and continue. The new UI requires I manually save wh...
Paul Jansen 8 months ago in IRIS KashFlow / Bank 0 New

Payment due dates on statements

Currently, customer statements do not show the payment due date for each invoice listed. They only show the invoice date. Customers may assume payment dates are 30 days from the invoice date shown on the statement. For us, and many other businesse...
Guest 4 months ago in IRIS KashFlow / Payments 0 New

inventory control app with bar code / qr code scanner

As our business is eveloving I am realising that having an inventory control app is becoming essemntial. But I need this to be able to link directly to invoices and PO's. Very suprissed that Kashflow is not already onbord with this as it appears o...
Guest 4 months ago in IRIS KashFlow / Partner Apps 0 New