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Option to remove certain customers from overdue invoice notifications

At the moment you can set up automatic reminders to customers who have not paid their invoices. Some of our customers don't need to be chased, or have bad debt etc. We need an 'opt in' button or similar so we can select who needs these reminders...
Guest almost 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Only Include E-mail Address For 'Receives Invoices' When An Invoice Is Sent

If we have a client contact on KF, plus a separate contact on the same account, marked as 'Receives Invoices', we have to manually delete the 'Receives Invoices' e-mail address whenever sending quotes, or our clients accounts department will also ...
Guest almost 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Margin Scheme VAT - 2nd hand goods, accounting desperately needed

Hi, As the making tax digital deadline is approaching the need to have Margin Scheme VAT functionality is becoming critical for those of us who trade 2nd hand goods. At present I move Margin Scheme invoices to 0% VAT and then manually calculate th...
Dan Pascall almost 6 years ago in IRIS KashFlow / Customers 1 Future Consideration

Customer details saved in customer profile when creating an invoice

If the customer address & contact details are entered when creating an invoice, then the details should be saved either automatically or by giving the operator the option to save to the customer profile. Sometimes a Update Customer Records opt...
Chris Spencer about 6 years ago in IRIS KashFlow / Customers 1 Already exists

supply to customer but invoice to another address or person on sales invoice

I have an estate agent who needs to be a supply to customer on the invoice and invoice to separate company ie landlord or company Should be useful to be able to link customer database to allow different customers Needs to show on invoice suppl...
Guest about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Create a Delivery Note which can be converted to an Invoice

To create a Delivery Note without pricing when sending orders out, prior to issuing an invoice. The system could then allow the Delivery Note to be converted to an Invoice with relevant prices quoted.
Guest about 6 years ago in IRIS KashFlow / Customers 2 Acknowledged

MULTIPLE EMAIL DIRECT FROM CUSTOMER LIST

A FACILITY IS NEEDED TO ALLOW KASHFLOW USERS TO BE ABLE TO EMAIL CUSTOMERS EITHER INDIVIDUALLY OR MASS DIRECT FROM CUSTOMER LISTINGS
Guest about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Send estimate to customer and when convert to invoice it sends to their accounts dept, different email address

Some customers would like the estimate to go to one email address and when it converts to invoice they would like it to go to their accounts dept emails. So having the options for emails to go wherever you need them to go rather having to manually...
Guest about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Adding Fields to Customer Profiles

I would like there to be a feature whereby you can add a field on the customer profile so when you export the customer data you can search by different fields such as source/industry.
Guest about 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Create a customer status button to allow a customer to be labeled as a 'lead' rather than a customer when we haven't had any transactions with them

At present Kashflow only allows customer status to be either active (Kashflow default, no choice in this) or archived (which in Kashflow has limited effect / doesn't work very well) - in the real world we have different interactions with our 'cust...
Rob Smith about 6 years ago in IRIS KashFlow / Customers 2 Acknowledged