Help us improve

Honorifics (Titles)

I have just noticed that Kashflow Payroll isn't very inclusive of all persons and there given or taken titles. It feels anti LGBTIQ (Transgender / Intersex) - Since 1985 the use of a wild card 'X' has allowed for people who don't feel or want to fall into 'standard/normal' titles. i.e Mr and Ms could use Mx as it is gender neutral. Which has, since 2015 been used for offical documents i.e passports etc.

Solution - either add to the growing list, which could go on for ever - or, allow for a option 'Other' and allow for the honorific/title to be typed in manually - this could cut the current list down to Mr, Mrs, Miss, Ms, Mx, Dr, Other..., Or just have it like the contacts section in the accounts side of things - manually entered.

  • Ben
  • Jun 3 2018
  • Planned
  • Dec 31, 2019

    Admin response

    Hi Ben.
    Your idea has been reviewed and investigated. There is a restriction we face on how pension providers treat honorifics; most of them do not allow Mx for example. This restricts the options we have, One way around this might be to allow Mx as an honorific in KashFlow Payroll but the export file then defaults to a term based on specified gender, which is an HMRC requirement as they only allow male/female as options right now.
    A solution, partial at least due to the above considerations, is now in our roadmap.

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  • Ben commented
    31 Dec, 2019 04:36pm

    Hi Dylan


    I will do some digging into this as I'm sure once HMRC receive a GRC they make appropriate changes.  There is a way, and I will see if my contacts have an answer.   If you want this to a specific email address let me know. 


    It doesn't affect my business but I know of plenty it does especially from previous employment.


  • Ashley Scott commented
    11 Jun, 2019 09:18am

    Hi Ben,

    Thanks for your suggestion.

    We will certainly look into this for you. I have checked the values that HMRC accept as part of RTI submissions and this looks to be fine up to 35 characters. I will also need to confirm what values the Pension Providers accept in their Output Files.