We have used kashflow for a while.
Normally we will send the report once we finished the VAT return to the client through Email with some necessary comment.
I tried to use Kashflow build-in email function today, however, there is no "saved template" option and the kashflow Email function is quiet simple which means I have to manually type the word comment into the email one client by one.
This took to much time from us.
Hope kashflow could consider about it and upgrade the email function.