It would be useful to have an on-site User Group meeting between KashFlow developers/managers from IRIS/SNAP developers/managers from IRIS and end-users. By this I mean bookkeepers and end-users who operate KF on a day-to-day basis (rather than accountants whoe use is vastly different).
This would enable IRIS to keep us informed on their development roadmap as well as allow users to feedback issues with the current UI as well as discussing their suggestions for future developments and improvements.
Thanks sharing this.
We're currently looking at a number of different ways to engage with customers and gather feedback, although nothing has been decided yet regarding user group sessions or similar events.
In the meantime, if you'd be happy to discuss your experiences directly, I'd be more than happy to spend some time with you, listen to your feedback and better understand the areas where you think KashFlow could be improved. Your perspective as a day-to-day user would be very useful.