Help us improve

Marking a purchase invoice as disputed

It would be helpful to be able to mark both purchase and sales invoices as in dispute, and have this show up on statements produced for the supplier/customer. This way disputed purchases could not be accidentally paid, and disputed sales invoices would not be chased.

  • Anna Hales
  • Sep 17 2019
  • Part Released
  • Mar 19, 2024

    Admin response

    Whilst its not possible to have additional Status for now there is another way to achieve the same result...

    Within the 'Sales Invoices' section you could make use of the 'Purchase Order' field by entering say 'Ref-Disputed' which you could sort and search on

    Within the 'Purchase Invoices' section you could make use of the 'Supplier Reference' field by entering say 'Ref-Disputed' which you could sort and search on

  • Attach files
  • Karen Condon commented
    1 Nov, 2021 04:26pm

    This would be a really helpful option. Is this going to be implemented?

  • Guest commented
    14 Jan, 2020 02:45pm

    Agreed. Can we also have the option to exclude these types from chasers/reminders/statements please?  We had a query on one Invoice from our client and it went into dispute, another was never sent out and is under investigation, both of which the system is now chasing for and they are appearing on automatic statements/chasers as unpaid/overdue.  Needless to say our client is quite ticked off with the additional spam emails on top of an already sensitive invoice.