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Refunds can be put through as a negative sale not a purchase

At the moment, I have discovered if you put a refund through as a negative (same nominal code etc as sale), it becomes a purchase.  This means that the sales figures are overstated eg. in VAT.  Apparently, in order to prevent this, you have to put a journal entry for every refund. 

This seems like a fundamental flaw - Sage does not have this problem.

  • Guest
  • Mar 26 2019
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  • Guest commented
    26 Mar, 2019 10:39pm

    I never knew this, is there an article explaining this on KF site?