We have always sent our suppliers an emailed remittance advice when making batch payments - the attached remittance advice, listing the items included in the batch, no longer works and we would like it reinstated, as there is no alternative way to advise our suppliers of the payment details quickly and easily. It seems reasonable to expect the system to facilitate quick and easy notification to suppliers of the items included in the payment.
Guest
Hi Tracy, sorry I was not aware that you are still on the old version of KashFlow as this is no longer being developed. All new development is being done in the new version, including MTD VAT and VAT improvements which will not be updated in the old version.
Attachments Open full size
Hi Julie
When we reported to your support team that there was an error on the remittance advice attached to the confirmation email for batch payments, it was your own support team (Amy Atkins) that advised us this feature no longer works (see the attached email conversation). Amy provided us with a workaround, which we are now using, and also suggested that we submit the suggestion to you online. Amy also suggested that we consider moving to the new Kashflow front end, which we intend to look at in more detail as soon as we have the opportunity.
Kind regards
Tracy
Office Team
CentraHeat Heating & Plumbing Ltd
[Email signature July 2017]
CentraHeat, Bowman House, Bowman Court, Whitehill Lane, Royal Wootton Bassett, Swindon SN4 7DB
Tel: 01793 878636
www.centraheat.co.uk
Visit our website www.centraheat.co.uk to see the full range of services we offer.
Disclaimer
The information and attached documentation in this email is intended for the use of the addressee only and is confidential. If you are not the intended recipient please delete it and notify us immediately by telephoning or emailing the sender. Please note that without CentraHeats’ prior written consent any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. Attachments to this email may contain software viruses. You are advised to take all reasonable precautions to minimise this risk and to carry out a virus check on any documents before they are opened. Any offer contained in this communication is subject to CentraHeats’ standard terms & conditions and must be signed by both parties. Except as expressly provided otherwise all information and attached documentation in this email is subject to contract and CentraHeat directors’ approval. Any views or opinions expressed are solely those of the author and do not necessarily represent those of CentraHeat
Attachments Open full size
Hi, thank you for adding your idea, however, it should still be possible to email a remittance advice to your supplier from the batch payment screen. Once the batch payment has been saved, the envelope and printer icons are available at the top right of the screen. If they are not showing on your screen, or you have any further problems, please contact Support@KashFlow.com.
Attachments Open full size