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Status Acknowledged
Product IRIS KashFlow
Categories Invoicing & Quotes
Created by Guest
Created on Jul 26, 2018

RELATED IDEAS

Undeliverable Email Notification when emailing invoices

Wonder why your invoices dont get paid?   Customer then says they didnt receive it! so you send another copy... and they still dont pay!

WE MUST GET A NOTIFICATION WHEN WE SEND AN EMAIL INVOICE TO A CUSTOMER AND THE EMAIL BOUNCES.

Please consider this to be urgent.

 

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    • Guest
      Reply
      |       May 14, 2019

      I also complained about this some time ago. Is this not quite a basic function?

    • Guest
      Reply
      |       May 14, 2019

      This has happened to me 3 times recently. Kashflow needs to fix this and changing the smtp settings is not an option I want to get involved with.

    • Julie Shepherd
      Reply
      |       Jul 26, 2018

      Hi, in Settings, there is a section called SMTP Configuration which can be used to send KashFlow emails via your own email account.  By doing this, you will receive any undelivered notifications directly to your inbox.  Hope that helps.

    1 MERGED

    Delivery receipts when sending out invoices

    WE need to know that the invoices have actually been received - no notification if undeliverable
    Guest almost 6 years ago in IRIS KashFlow / Invoicing & Quotes 0 Acknowledged
    1 MERGED

    Email bounce advice

    Any email bounces should immediately be notified to the registered email address. This should be part of the core functionality when you are sending emails on your customer's behalf
    Guest almost 6 years ago in IRIS KashFlow / Invoicing & Quotes 0 Acknowledged