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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit KF-I-5016 Emails sent list.

Allow the system to BCC you on auto credit control emails Merged

Currently, you only get bcc'd when you send the original invoice out. You do not receive any of the follow up emails sent out. i.e. 2 days before to advise your client payment is due. 1 week after to remind them they are overdue etc. My clients advise they have never received these emails and i can't check they have received them as the system won't bcc us in. Also, there is no where on the system to check the the emails chasing for payment have been sent. Only on the initial set up but this is not proof they have been sent.

  • Guest
  • Jul 17 2018
  • Acknowledged