In a customers record there is the option to add notes and to add files. These options sit on the same 'bar' and you can flick between them but when you click on a customers record it defaults to 'notes'. Unfortunately there is no indication of whether there is any files being stored so you can't tell by a quick glance whether there is a file there to go and look at or not. This might be achieved by placing a number in brackets beside each button to indicate that there was files or notes and how many there was.