I think it would be useful to be able to send SMS reminders from within Kashflow either to confirm an Invoice has been received or payment due. It could be useful to engage lapsed customers as well. My thinking is that most people keep their phones at no more than arms length these days so responses could be quicker/ more engaging. Obviously, there are SMS text software solutions available but you have to run a duplicate customer database.
I agree with this. Part of my accounts-finalising routine is to raise an invoice to the customer (from Kashflow) and then text them that their accounts are ready. It would be a real bonus if, instead of reaching for my phone, I could just press a "Send Text" button from the invoice or customer screen and choose from a drop down list of predefined text messages.