The improvement I would like to see is that you actually implement some of the great ideas suggested by your user base. Your customers are suggesting really basic improvements for functions that you would expect should be included as a minimum but they never get implemented. This Kashflow Canvass idea is all well and good but it is just demoralising to see updates announced so infrequently. To be honest I have given up suggesting things as I have no expectation that they will happen - very poor.