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Status Acknowledged
Product IRIS KashFlow
Categories Uncategorised
Created by Guest
Created on Jan 10, 2017

Partial Save or Recover Document

Working on the presumption that the KashFlow uses the same or similar logic to MS Word, perhaps having a partial save or recover document for when things unexpected happen. Personal experience 2 hours worth of work lost as it deemed me "Inactive"
  • ADMIN RESPONSE
    Jan 10, 2017
    Hi Matthew, I'm sorry to hear that this happened to you. In future, if you log in using app.kashflow.com you will have the option to stay logged in. This will mean that you wont be timed out in the future. As far as saving information for recovery in this way, unfortunately we cannot implement this at this time as there would be an extreme amount of information to record in such a temporary format alongside our current operations for managing data in the cloud. Your progress is saved regularly in KashFlow upon navigating throughout the software so I would hope that in this case the extended login option will avoid this in the future. Many thanks
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