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Adding quotes to audit trail

We have recently had a couple of quotes deleted from our system by a user, and have no way of retreiving them as the backup doesn't include quotes. So I looked in the audit trail then contacted Kashflow support as we couldn't find reference to any quotes. The bad news they gave me was that once a quote is deleted it is gone for good, also the audit trail and backup functions don't make a record of them.

Please get quotes available in the audit trail or backup asap, we may have to look at other cloud accounting packages as this could become a major issue!
Will
  • Will Bellows
  • Jan 10 2017
  • Acknowledged
  • Jan 10, 2017

    Admin Response

    Hi Will, As a quote does not form part of your audit compliance we have included the option to remove them so as to enable our users to easily correct mistakes. I apologise that this is not a permanent record but there are no plans to amend this unfortunately
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