Help us improve

Hi,

We have changed to the new interface and enabled bank imports, we even got it to work.

However it was a major dissapointment for us as it completely lacks what the ability to link bank with KashFlow should provide.

We have customers who pay a set amount monthly on a subscription, we have many hundreds of these, so this makes reconciliation a bit of a headache each quarter.

What we were hoping, and which is currently lacking us the ability to link a statement payment to a specific customer so with the click of a button we can reconcile nearly all the subscription transactions in one go.

Orphans/new customers can be manually linked for ongoing months etc..

The framework is now there where bank meets KashFlow, the current limited functionality is near unusable for us though as anybody who has over 1000 transactions a month would find.

The manual matcher doesn't even try to centre its results around the payment with a transaction of around the same date and same figure.

The rule facility is no good for retrospective end of quarter reconciles either as it wants to create an invoice! . the point is the invoice exists in near 100% of the case as they are create automatically. we need the payment made to be matched to the existing invoice.

I do hope your team can take this as a serious requirement , as for any business with a subscription model it would be a significant benefit.

Thank you

Bill Lewis - MD