It would be useful if when printing or e-mailing a customer statement that you have the option to show, or not show, the "Opening Balance".
This is especially useful when printing a statement set for a specific period of time.
For example...we base the level of discounts that we offer our clients on how much they have spent with us during a year of trading. We need to be able to e-mail them a statement that shows how much they have spent with us for that time period. Currently you can't do this without showing the Opening Balance...which confuses people...as you have to subtract the Opening Balances from "Total Invoiced" and "Total Received" to get the figures for that time period.