Having the facility to raise and email a sales order acknowledgement to the customer in order to confirm the order details. Mistakes can be picked up early on! It would then be useful to scan the returned, signed acknowledgement into Kashflow for traceability.
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Acknowledged
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Acknowledged
This would be useful. It is basically only the invoice with a different title but should also include the delivery address. The signature or confirmation thing is not that important for us.
There should be room for a statement saying things like:
THANK YOU FOR YOUR ORDER.
IF YOU HAVE ANY QUERIES WITH THIS ORDER, PLEASE CONTACT OUR CUSTOMER SERVICES DEPARTMENT ON XXXXXX (UK ORDERS) OR XXXX (NON-UK ORDERS).
TERMS & CONDITIONS OF TRADE ARE AVAILABLE UPON REQUEST. ALTERNATIVELY PLEASE VISIT OUR WEBSITE AT www.XXX.co.uk.
This would be so easy to code as it is essentially the same as a packing slip, but on a different template. Absolutely essential for a service provider like us..
Would be hugely useful and beneficial if we could then re-name the sales order into a job sheet for our crews.
Great idea, this is a huge drawback at present