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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit KF-I-3298 Sales Order.

Sales Order Acknowledgement Merged

Having the facility to raise and email a sales order acknowledgement to the customer in order to confirm the order details. Mistakes can be picked up early on! It would then be useful to scan the returned, signed acknowledgement into Kashflow for traceability.
  • Karen
  • Jan 10 2017
  • Acknowledged
  • Karen BROUGHTON commented
    January 23, 2017 19:38

    Great idea, this is a huge drawback at present 

  • Navin Sehmi commented
    May 30, 2017 15:22

    Would be hugely useful and beneficial if we could then re-name the sales order into a job sheet for our crews.

  • Navin Sehmi commented
    June 2, 2017 14:50

    This would be so easy to code as it is essentially the same as a packing slip, but on a different template. Absolutely essential for a service provider like us..

  • Ben Williams commented
    June 14, 2017 14:42

    This would be useful. It is basically only the invoice with a different title but should also include the delivery address. The signature or confirmation thing is not that important for us. 

    There should be room for a statement saying things like:

    THANK YOU FOR YOUR ORDER.
    IF YOU HAVE ANY QUERIES WITH THIS ORDER, PLEASE CONTACT OUR CUSTOMER SERVICES DEPARTMENT ON XXXXXX (UK ORDERS) OR XXXX (NON-UK ORDERS). 

    TERMS & CONDITIONS OF TRADE ARE AVAILABLE UPON REQUEST. ALTERNATIVELY PLEASE VISIT OUR WEBSITE AT www.XXX.co.uk.