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tanaya sharma 5 months ago in IRIS KashFlow Connect 0 New

when adding new features, for existing customers change the message from "Let's make the most of your trial" (when I have had a subscription for several years now) to something like "Some great new features have been added. Let's make the most of them."

This saves customer and help desk time. By sending out the same messages to customers who are on a trial subscription and customers who already subscribe, then the customers who already subscribe are liable to contact the helpdesk to ask "has some...
Guest 9 months ago in IRIS KashFlow / Dashboard 1 New

the new design is slow, and full of bugs

Hi there, the new design, even if prettier, does not work like the old system. it is full of bugs that need corrected. you need 30% more time, you need to click far more time to chose options. You need to keep on scrolling down to add items as the...
Guest about 2 years ago in IRIS KashFlow / Invoicing & Quotes 1 New

No VAT Number on the customer statement

On the Statement, I don't want to display the VAT number. Is it possible to remove the VAT number on the Statement only? Now it looks like the VAT Number is for the customer.
Guest 5 months ago in IRIS KashFlow / Other 0 New

Automate VAT rating for customers

At present, whenever we sell to the EU, we have to manually set the VAT rate on each line item to 0%, and then add a new line for IOSS VAT collected (if relevant). Even Business Customers, where the Reverse VAT rules checkbox is selected STILL get...
Rich Mellor 5 months ago in IRIS KashFlow / Invoicing & Quotes 0 New

Paypal Imports - Assign payments

At the moment, when importing PayPal transactions you can create new invoices or assign payments received to existing invoices. However, when dealing with payments made by PayPal you can ONLY create new purchase invoices. You need to be able to as...
Rich Mellor 10 months ago in IRIS KashFlow / Purchases 1 New

Fix the broken Bank Reconciliation resulting from the new UI implementation

The new UI for bank reconciliation had resulted in the process taking twice as long as under the old UI The old UI would automatically save the items markd as reconcilled so I could return later and continue. The new UI requires I manually save wh...
Paul Jansen 10 months ago in IRIS KashFlow / Bank 0 New

Secure Payroll Account data with multi factor authentication at login

Recommend security of account access should be increased using multi factor authentication (MFA), as per other Iris products. Also, MFA is a requirement for cloud services for companies applying for Cyber Essentials certification.
Guest about 2 years ago in KashFlow Payroll 3 New

Make Customer selection easier

In the Customer Section, arranged alphabetically, it would help if the 'Page 1/2/3' etc'. function for searching out other customers beginning with the same letter, was also at the top of the page as well as the bottom of the page. If we have a l...
Guest 11 months ago in IRIS KashFlow / Customers 1 New

Create P11D reports alongside existing P60 and P45 reports. URGENT NEED FOR HMRC COMPLIANCE & EMPLOYEE REPORTS.

Create P11D benefit in kind reports alongside existing P60 and P45 reports. URGENT NEED FOR HMRC COMPLIANCE & EMPLOYEE REPORTS. Without this Kashflow Payroll is not fit for purpose as a payroll solution.
Dan Pascall almost 2 years ago in KashFlow Payroll 0 New