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SUBMIT IDEA

Customers

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Transferring credits between customers or suppliers

It would be useful if we could transfer a balance on a customer account to another account without having to split payments on in the bank. When we have client with more than one account with us, they tend to pay both accounts' balances with one p...
Gethin Davies over 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Monthly Summary on Customer Statements

It would be really useful for the system to breakdown amounts owed by month and show overdue amounts on customer statements.
A Heald over 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Make country field optional in Customer Profile.

At present it is mandatory to fill in country field on Customer & Supplier profile screen. Our company is located in the UK and 99% of work is within UK thus rendering this field unnecessary in our circumstances. However the country (United Ki...
Guest over 6 years ago in IRIS KashFlow / Customers 0

Add telephone numbers and emails to Packing Slips

We use our packing slips a lot. It would be useful for the customers telephone number/email to be displayed on the packing slip so when we send the orders to our carriers we don't have to supply the number separately
Guest over 6 years ago in IRIS KashFlow / Customers 0

Remove "Formal Notice of Default" added to debt chase emails

We have just discovered Kashflow adds the text "Formal Notice of Default" to the invoice copy when using automatic debt chasing. This is something we do not want and risks alienating our clients. There is no warning that you do this nor any option...
Ian Devereux over 6 years ago in IRIS KashFlow / Customers 0

Export only current customer data, excluding archived customers

This would be useful to only export current customers so that I'm not sending group information to people that are no longer part of our business.
Alastair Duncan over 6 years ago in IRIS KashFlow / Customers 0 Acknowledged

Multiple email addresses when emailing out an invoice rather than having to cc or bcc each time

I have certain customers who want emails sent to 3 different people each time
Guest over 6 years ago in IRIS KashFlow / Customers 1 Already exists

Customer pagination as numbers instead of arrows

It doesn't make a difference to most people, but if you have lots of customers on a certain letter, it's extra clicks than it was before in 'old' Kashflow to reach accounts that are beyond page 2. Before, you had [1] [2] [3] [4], so if you new you...
Guest almost 7 years ago in IRIS KashFlow / Customers 2 Acknowledged

Sub Accounts for Different Projects

Our business offers multiple services and different people are responsible for the invoicing of these. It would be helpful if we could assign separate email addresses for the different facets of the business so that responses could go to the relev...
ceri jones almost 7 years ago in IRIS KashFlow / Customers / Invoicing & Quotes 0 Acknowledged

Make additional contact email searchable in Search Customer field

Seems to be a snagging issue with the Search Customer field - sometimes doesn't come back with any results, e.g. an additional contact email was not rendering a result.
Guest almost 7 years ago in IRIS KashFlow / Customers 0 Acknowledged